Quality with Frans

Knowledge Hub

Practical QA/QC knowledge you can use on site. New guides are added regularly.

Quick calculators

For quick checks on site. Always confirm against your project's drawings and specifications.

Concrete volume

Slabs, beams and footings (length × width × depth).

Rebar weight

Mass per metre = d² ÷ 162 (d in mm).

Site check guides

The full QA/QC CHECK series, one new check every morning. Written guides for each check are on the way.

QA/QC glossary

The terms you will hear on every project.

QA (quality assurance)
The planned system of procedures and controls that prevents problems before work starts.
QC (quality control)
Checking the actual work, materials and tests against the approved requirements.
PQP
Project Quality Plan: how quality will be managed on a specific project.
ITP
Inspection and Test Plan: which inspections and tests happen, when, by whom and to what acceptance criteria.
Hold point
A stage where work must stop until the inspection is done and released.
Witness point
A stage the client or consultant may attend; work can continue if they are notified and do not attend.
NCR
Non-Conformance Report: records work or material that does not meet requirements and how it will be resolved.
CAR
Corrective Action Request: action to remove the root cause so a non-conformance does not repeat.
RFI
Request for Information: a formal question to the designer or consultant to clarify the documents.
IR / WIR
Inspection Request / Work Inspection Request: asks the consultant to inspect completed work.
MIR
Material Inspection Request: inspection of materials delivered to site against the approved submittal.
Material submittal
Product data, samples and certificates submitted for approval before a material is used.
Method statement
Step-by-step description of how a task will be carried out safely and correctly.
Snag list / punch list
List of minor defects and incomplete items to close before handover.
As-built drawings
Drawings updated to show what was actually built.
Handover dossier
The complete set of quality records, test certificates and as-builts given to the client.
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